I scheduled in a four hour layover today in San José, Costa Rica in order to exit immigration, take a brief walk around the airport, and snap some pictures for my trip report. I proceeded to immigration where an...
A Day in the Life of a United Airlines Customer Relations Representative
Few things are more irksome to me than writing to an airline about a problem and receiving a form letter in return that does not address my concerns and sometimes is so poorly constructed grammatically that I have to...