In some ways, I am happy my United Airlines oversell fiasco did not work out at LAX earlier this week because it gave me a chance to fly US Airways transatlantic Envoy (business) class for the first time. The experience was a good one–in fact, it was great.
A full trip report will follow with many photos, but for now let me give you the highlights:
- A spectacular new horizontal lie-flat seat – very comfortable in all positions and great for sleeping.
- Great food – a steak cooked medium, nice appetizers and dessert, and a hot breakfast prior to landing. Even United three-cabin “Global” first class does not offer hot breakfasts anymore on East Coast to Europe flights.
- Good service – the service was so very American–casual and not overly-polished. The crew member serving me was wearing a short-sleeved shirt with no tie. Yet, I found the crew to be friendly and engaging–they went out of their way to make me comfortable and I appreciated that. They cared and it showed.
- Great IFE – similar to Swiss Air’s new Panasonic IFE system, there was a wide selection of movies that would have kept me occupied for hours. I just watched Iron Lady during my meal then fell asleep. The only minus is that the IFE system is not turned on until the aircraft reaches cruising altitude and it is turned off when the aircraft begins its descent (unlike United, where IFE is available gate to gate).
- Clean and sleek cabin – I loved the wood-grain accents and the cabin was immaculately clean.
A wonderful flight that has me looking forward to the return flight to Philadelphia in August!