On my way back to Philadelphia Sunday afternoon, I noticed a man with a large plastic bag walking toward the food in the United Club at LAX. With some amusement, I watched him stuff about 20 packaged cheese slices into his bag. Rather than mind my own business, I casually mentioned that the wheat crackers were better than the sesame or butter ones. He sneered at me, but not before grabbing a huge handful of crackers, several packages of Milano cookies and even a few bags of carrots for good measure. Have people no shame?
Then I saw this on Flyertalk this morning–
I was in an early morning flight and waiting in the United Club for my flight. I saw this guy, around 30, went back and forth to the self-serve freezer and grabbed 12 cans (12oz) of apple juice, 6 cans (8oz) of tomato juice and 6 cans (6oz) of pineapple juice, and stuffed in his backpack. Apparently he noticed I was watching and he left. At least that’s what I thought, because on my way out for my flight, I saw him chatting with the front desk and he went back to the freezer for more after I had left the Club. (How do I know? for my own curiosity, I returned to the club and caught him again).
Perhaps this is a bigger problem than I thought…
Pilfer means to steal (typically things of relatively little value). Do you think people are pilfering when they take food–any food–out of the lounge? Is it a matter of degree?
I don’t often take food from the lounge, but I do take a couple packets of hot chocolate once in awhile for my uncle and sometimes if I am in a rush I’ll take one bag of carrots with me. I also take newspapers out if they are not stamped “please leave in club.”
In moderation, I see no problem with taking out an item or two, but taking out two dozens cans of juice or a gross of cheese and crackers strikes me as wrong–it leads to higher club prices and a cutback in amenities. Where the line is drawn is admittedly arbitrary, but I’d say taking more than two items is not appropriate.
How about you? Do you take from airline lounges and if so, how much? If not, why?