Quite frankly, I have no idea how Turkish Airlines makes any money. The carrier constantly runs fares sales to destinations around the world, including to a number of U.S. cities, at price levels that bely rationality and prevailing market...
Air France/KLM Flying Blue Lives in the Stone Age
Somewhere between the Stone Age and the Twilight Zone sits the Air France Flying Blue North American call center. Ontario, Canada? Please…It pains me to even recall this story, but it will be instructive. Here’s the quick summary—don’t ever...