Scott Mayerowitz has a piece out today on how three of the legacies are offering extra special VIP treatment for select guests, namely “true” VIPs and those willing to slap down some cash. American Airlines built a private check-in lobby in Los Angeles...
US Airways Agent: "Since we acquired American, we are sticking with Star Alliance" (humor)
I have a confession to make. If I am ever feeling down or just need a good laugh, I call US Airways to book an award trip. I’ve shared about two recent experiences with the call center and had...