Yesterday I highlighted the ability to book EVA awards on united.com and urged you to act fast before others booked all the space. If you searched last night or this morning for EVA space, you would have noticed there was nothing at all. Worry not, space has not disappeared that quickly. Instead, a technical glitch has forced United to temporarily remove this space online.
Just a quick update here. We’ve seen a small issue with a limited number of BR awards since launch. It’s a relatively straightforward fix, but in order to maintain the quality of the booking path we’ve temporarily pulled down BR inventory while we work through the resolution. We’ll put the award booking functionality back online after we resolve the issue, likely late next week or a few days after.
Sr. Manager – Customer Experience Planning
Let’s hope this is indeed a quick fix.