I do not get much snail mail anymore, save for far too many credit card apps and various bar association items, so it is always just a little gratifying to see something out of the ordinary. Today, a large envelope arrived from United Airlines.
United understandably hedges its bet when describing the purpose of the new baggage handle, but the clear implication in stating–
it will help to identify your luggage quickly — especially when locating gate checked, green-tagged bags on the jet bridge — so you can be on your way faster.
is that gate-checked “green tagged” bags with this yellow handle affixed to them will be unloaded and delivered first. If true, that would be a very positive step. Flying out of Burbank, every trip requires that I gate check a bag and I am often one of the last to get my bag back in San Francisco. This small gesture marks a very tangible way to reward loyalty and improve service on United. Hopefully it will not just be deocration.