United Airlines offers an arrival lounge to intercontinental business and first class passengers in its new home in Terminal 2 at London Heathrow. Open from 5am – 2pm each day, Air Canada and South African Airways also allow their business class passengers access to it.
The concept of an arrivals lounge is brilliant – even flights form the U.S. west coast are barely long enough for a solid rest, so allowing first class passengers to sleep through breakfast service and then enjoy a breakfast and shower upon landing is a big selling point to flying in first class on United.
John flew in Global First and from LAX and because the lounge was empty, I was allowed in as his guest. Typically, no guests are allowed, even for full-fare passengers.
The lounge is cozy, with a large room featuring newspapers and magazines, food, and drinks. Eggs are also available for order. I had an English Breakfast on my BA flight from Frankfurt to London earlier in the day, so I just had a smoothie, Bircher Muesli, and some fruit.
The food was of good quality.
I took a look at the showers as well – there are actually a lot of them and each shower suite has a rain shower head and nice amenities from Korres.
Staff was gracious and helpful and I enjoyed the brief visit to the lounge.