I have been testing the beta version of the new united.com for over a month now via special invitation but now United has opened its beta site to everyone, with a planned launch date of the “new and improved”...
FOIA Request from U.S. DOT Arrives over United Danish Kroner Mistake Fare
After the United States Department of Transportation (DOT) sided with United Airlines, allowing the carrier to rescind super-cheap first class fares that exploited a pricing glitch on its Danish website, I was curious to see how cozy the relationship...
DOT Suspends Consumer Protection for Purchased Airline Mistake Fares but Opens New Loophole
As expected, the U.S. Department of Transportation has rolled back its explicit mandate that airlines honor mistake fares but in doing so has opened up a new loophole that may give carriers an even bigger headache when they inevitably...