I don’t want to be known as the United Airlines fanboy, but I turned lemons into lemonade earlier this week and had a great flight to London on United’s new 787-9.
Thanks to a mechanical delay out of Burbank, I was able to reroute my trip to Europe to depart from LAX and make Augustine’s first plane ride in business class.
There was a later BUR-SFO flight we were offered that may have allowed us to make our original connection to Frankfurt, but it cut the layover time dramatically and the agents at Burbank did not recommend it. Instead, they advised me to call reservations and I was rebooked on a direct Lufthansa flight out of LAX. But we were within 10-hours of departure, which meant I could not use a Global Premier Upgrade (GPU) to confirm an upgrade to business class. Sadly, there were upgrade seats available.
I noticed that the United flight from Los Angeles to London was wide open and called back to check on flying via London. My request was granted and we found ourselves confirmed in business class for the 10hr overnight flight to London.
Baby’s First Flight
The flight departed at 5:55p, but in order to avoid sitting in traffic we left at 1:30p and spent the afternoon in United’s beautiful new club. Heidi was impressed. I was impressed by the great check-in experience we had.
We had a bassinet reserved on the original 747-400 flight from San Francisco to to Frankfurt but the request was not automatically transferred over to the new flight. Thankfully, a wonderful gate agent gently asked a passenger if she would be willing to move back a row and then assigned us bulkhead seats in the rear business class cabin that have a built-in bassinet.
The LA-based crew was charming onboard and we knew this would be a great flight. Timothy, the purser, introduced himself to each passenger and Gil took great care of us for most of the flight. No one gave us even an evil eye because of the baby.
The Polaris dinning menu gets an A for effort, but the soba noodle salad was disgusting. The main course, however, was delicious — my first time ever having duck on a plane. Heidi and I split a cheese plate and ice cream sundae as well.
Flights that leave in the evening for Europe are perfect for fighting jet lag: we slept well and awoke just in time for breakfast prior to landing.
My review of this flight will be different than most — it will be from Augustine’s perspective. I will say this: I am so proud of my little man. He did not make a peep the entire flight. Several passengers came up to us upon landing in London and congratulated us for having such a wonderfully quiet baby. We were just relieved he puts on a good act in public! He slept for over nine hours.
The cabin pressurization on the 787-9 certainly makes a difference and the internet was fast. We felt good upon landing. I recommend a Dreamliner if you can get on one.