LOT Polish Airlines used to have a business class so outdated it felt like flying on Ukraine International Airlines. But its longhaul fleet upgrade to 787-8 aircraft ushered in lie-flat seats and improved service levels. With low fuel surcharges and good award space, it is a solid option.
I was connecting from Los Angeles on United and arrived at Chicago O’Hare about four hours prior to scheduled boarding. I walked over from the United terminal to the international terminal, cleared security, and went lounge hopping. SAS and Swiss, both Star Alliance members, have a lounge at ORD. Even so, LOT uses the Swissport lounge for its flight. None of the lounges were overly impressive.
Despite showing an on-time departure and the aircraft sitting at the gate all afternoon, the pilot discovered a maintenance issue during his pre-flight check. That ultimately delayed flight departure by two hours, though we made up almost an hour of it in the air.
Lot Polish 002
Chicago (ORD) – Warsaw (WAW)
September 25, 2014 (why so old?)
Aircraft: Boeing 787-8
Seat: 3A (Business Class)
The business class cabin on LOT is relatively small, with only 18 seats arranged in three rows of a 2-2-2 configuration. The seat is 100% lie-flat and similar to what Turkish Airlines has on its longhaul fleet.
I cannot say there was anything that truly stood out on this flight as exceptional, but it was a very good flight.
LOT Polish Business Class Service
Three female FAs worked the cabin and welcomed each passenger. Today’s flight would only have six passengers so there was plenty of room of room to spread out. FAs brought over an amenity kit and moist towel after boarding and also offered a choice of champagne or water.
Service was efficient and although the FAs did not make regular appearances after the meal service, one FA volunteered to turn down my bed while I brushed my teeth.
LOT Polish Business Class Seat
The 2-2-2 business class seat is not the most modern, private, or comfortable, but I believe it is more than adequate for sleeping and ideal if traveling with someone. The problem with reverse herringbone seats is that they even the center seats make it difficult to converse. This is no problem on LOT. Then again, I was thankful not to have anyone next to me.
As I mentioned above, a LOT FA prepared my bed upon request. While the top blanket was not nearly as nice as the faux down blankets or comforters found on other airlines, the mattress pad was comfortable and the pillow soft. I slept very well for over six hours.
Air vents in the overhead passenger control unit kept my seat area cool and I appreciated the Northern Lights style mood lighting in the cabin.
LOT Polish Business Class Meal
Here’s the menu for the flight:
Meal service did not come on a tray. Instead, FAs carefully placed each course directly on my tray table. Service began with a beverage and a small bowl of dried fruit and nuts. It appears from more recent reports that LOT now offers an Amuse Bouche as well.
Next, FAs came around with shots of vodka and instead that I try it. I did, but one was enough.
The appetizer consisted of smoked salmon tartar with mozzarella and tomato salad. A green salad with balsamic vinaigrette was also served as well as bread. The bread was just Italian white bread, not at all worth the calories.
All the main course selections sounded good, but I chose the salmon and enjoyed it very much. It was served with sugar snap peas and basil creme sauce, but no starch.
After dinner a cheese course with crudités appeared:
And finally a cake-like pyramid dessert that was quite tasty.
If you cannot tell by the pictures, the portion sizes are very small on LOT. If you get hungry between meals, snacks are available in the galley. LOT has also added a heartier breakfast choice to the pre-arrival meal menu.
I ended up sleeping through the breakfast service, though based upon the menu description above it seems I was served it after the main service as the “cheese course”. I did wake up in time for a cappuccino and very much enjoyed it: the coffee was strong but not too bitter.
LOT Polish Business Class IFE
LOT currently does not offer onboard Wi-Fi and the IFE selection is rather limited. The usual recent Hollywood releases you see on most airlines were available, but there was not an extensive library of films or TV programs.
I got such a kick out of watching The Campaign with Will Ferrell and Zach Galifianakis. What priceless social commentary…
No complaints about LOT. It is not bad at all. While there are other airlines I might choose over LOT, I would have absolutely no hesitation over flying LOT again. If you’re in the habit of buying business class tickets, do check on LOT: often the price is much cheaper than the competition and that cost savings alone may make LOT the most attractive option.