I went back and forth in my mind all week about whether to take a planned trip to Bangkok this weekend. It is increasingly unlikely that Ethiopian will honor my business class ticket. But I’m going anyway!
I have an ulterior motive for going to Bangkok: the new Park Hyatt has just opened and I want to be one of the first to get a review up. In fact, that is why I booked the Ethiopian Airlines ticket in the first place: I already had a reservation at the Park Hyatt.
A couple problems. One, I’m sick. Somehow I came down with a head cold and flying with a running nose, cough, and sore throat are miserable. Two, I feel guilty about leaving home (though my wife has encouraged me to go).
But I am fascinated by Ethiopian’s indifference to their so-called mistake fare. I am fascinated that they have put a hold on my ticket, told me they will not honor it, but failed to issue me a refund.
So I have decided to go. Why not? This is trip has been planned for months, I might as well take it.
I’m not so concerned about getting there and back. I have several back up flight plans should Ethiopian Airlines fail to honor the ticket.
So here’s what I’ll be doing: approaching the Ethiopian Airlines ticket counter in Bangkok early next week with camera recording. Let’s see if they just laugh at me or are willing to be more accommodating in person.
One nugget of good news. Ethiopian Airlines’ BKK office did honor a ticket this week. This was posted on Flyertalk—
Stay tuned — this could be interesting and should at least be mildly entertaining!