Ethiopian Airlines’ latest reply to my appeal to honor a $763 r/t business class ticket from Bangkok to Toronto is another attempt to stonewall.
This whole exercise is becoming more for sport rather than seriousness. I’m about to pull the plug on this. But I just cannot yet.
As planned in my previous post, Here’s the letter I sent last week:
Thank you for your note. I regret that the three choices are not satisfactory. Looks at the loads for the flights booked, departing on 22 May 2017. They are wide open in business class. Why is not an option simply to honor the booking?
Why has the Norwegian Sales Office in Oslo stated that you will honor the fares as booked in business class?
Can we please work together to find a better solution?
The following response just arrived–
Dear Matthew Klint,
Again we are apologizing for the inconvenience it may cause you. As your ticket was done with wrong fare calculation we can only offer you the mentioned options.
Addis Girma Ms
Obviously, I am talking to stone wall.
The question now — go to Bangkok or not?
Part of me wants to go, just to see how this might play out. I would show up at the ticket counter with a printout of my confirmed ticket. Although there is a slim chance it will be honored, it might be fun even if the answer is ultimately no.
What do you think?