I’ll soon have a chance to speak to United CEO Oscar Munoz. I have a few questions in mind, but want to give you a chance to help me formulate excellent questions. Last time I spoke with him, I...
Update: SWISS Sends Second, Nasty Letter Blaming Bloggers
My ongoing battle over cancelled first class tickets on SWISS is a two-front war: one with with SWISS and the U.S. Department of Transportation, the second with Aeroplan. In the case of SWISS, recall that I filed a DOT...
United Airlines Denies Boarding to Emotional Service Animal…a Peacock
Recently, I argued that airlines must crack down on the abuse of emotional support animals. Passengers continue to twist federal law to bypass pet cargo fees and bring animals onboard who do not belong onboard. > Debate: The Abuse...
The Airline in Which Pilots and FAs Are Too Afraid to Come to Work
Times are grim for Kam Air, the main private airline in Afghanistan. Fearing for their safety, foreign workers are fleeing the country, forcing the carrier to cancel the majority of its flights. Last week a deadly terrorist attack rocked...
Live and Let’s Fly Weekend Digest: January 28, 2018
I’m back in California after a whirlwind trip around the world that included stops in Asia, the Middle East, and seven countries in Europe. I’ll be on the ground for awhile…at least that is the plan. This coming week...