It was a dark and stormy night in Sydney. We had checked in late to the Park Hyatt Sydney after our train ride from Canberra and were cold. Small problem. Our heater in the room didn’t work. And the...
United Charters Private Jet for Lost Dog
United chartered a private jet to reunite a German Shepard with his owners…after sending the dog to Japan instead of Kansas. Imagine this. You’re moving from Oregon to Kansas. After weighing flying versus driving, you book travel on United...
Dear Hyatt, We Don’t Need Another Courtyard by Marriott Chain
Dear Hyatt, the U.S. doesn’t need another Courtyard by Marriott chain. Please. Hyatt is piloting a program at a handful of Hyatt Place properties that eliminates free breakfast, long a cornerstone of this brand. Based on customer feedback, Hyatt...