Delta Airlines says a paperwork mix-up resulted in a boy being sent to Cleveland and a girl being flown to Boston by mistake.
Can you imagine waiting for Jimmy in Boston and Sally shows up instead?
Paul Skrbec, a spokesman for the airline, said both children were "under airline supervision at all times" Wednesday — when the boy was flown to Cleveland instead of Boston and the girl wound up in Boston instead of Cleveland…
Skrbec said mix-ups like the one at Minneapolis-St. Paul International Airport" exceedingly rare," the newspaper reported. He said the airline refunded the ticket price and gave the kids credit for future flights.
I should hope that such incidents are exceedingly rare. I’m surprised that stingy Delta refunded the tickets and provided credit for a future flight, but I think that was the only appropriate response.
"We immediately contacted their guardians that they were rerouted," he said.
Will the children earn Skymiles for the extra flight?