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Skirmish Over Seat Assignment at EWR

2 Comments

Involving me…

I don’t take kindly to being moved from 17D (front of the economy cabin with in-seat power) to 35E (middle seat near the back of the aircraft with no power) with no explanation offered.

More importantly, I didn’t appreciate the indifference of multiple CO employees, all flippantly telling me that "seat reservations aren’t guaranteed."

The aircraft door is about to close so you’ll have to wait for the full story until tomorrow, but I’m not looking forward to my flight to Brussels tonight.  

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Matthew

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 120 countries over the last decade. Working both in the aviation industry and as a travel consultant, Matthew has been featured in the New York Times, Chicago Tribune, Wall Street Journal, USA Today, BBC, Fox News, CNN, ABC, CBS, NBC, Al Jazeera, Toronto Star, and on NPR. Studying international relations, American government, and later obtaining a law degree, Matthew has a plethora of knowledge outside the travel industry that leads to a unique writing perspective. He has served in the United States Air Force, on Capitol Hill, and in the White House. His Live and Let's Fly blog shares the latest news in the airline industry, commentary on frequent flyer programs and promotions, and detailed reports of his worldwide travel. His writings on penandpassport.com offer more general musings on life from the eyes of a frequent traveler. He also founded awardexpert.com, a highly-personalized consulting service that aids clients in the effective use of their credit card points and frequent flyer miles. Clients range from retirees seeking to carefully use their nest egg of points to multinational corporations entrusting Matthew with the direction and coordination of company travel.

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2 Comments

  1. Mark Reply

    Looks like 16, 17, 18 and 19 E were open, as was 35F. Did you at least get E & F to yourself? Maybe they thought it was some sort of upgrade to not have a neighbor?

  2. UA-NYC Reply

    They’re nothing it not the most professional…

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