A piece ran in the Denver Post yesterday speculating on the future hub status of Denver, implying that United is ready to axe it. I see no cause for concern just yet. The rumors stem from internal UA documents...
Blame Me or Blame Lufthansa for Missed Dublin Flight?
This evening I arrived at Frankfurt at around 2015 from Munich after a long day of flying. I had a separate ticket from Frankfurt to Dublin booked months before, and I chose not to check my bags all the...
Two Calls to American Airlines, Two Very Different Outcomes
I fail to understand why airline reservations agents cannot do simple things like search for award availability. Today I called American Airlines about an award reservation on Cathay Pacific. I had already verified first class inventory on British Airway’s...
The Lady Who Tried to Steal My Seat…Thrice
As is often the case when I am departing on a weekday from Frankfurt, I stay far longer than I should in my office and find myself making a mad dash to make my flight. Yesterday was no different...
"Have you ever been to our First Class Terminal?"
At Star Alliance Gold check-in at Frankfurt earlier today, the smiling female Lufthansa agent glanced at my passport, pulled up my ticket, then asked, “Have you ever been to our First Class Terminal?” For a brief moment, I thought...
US Airways 100% Bonus on Dividend Miles Purchased Through June 30th
After a long hiatus, the 100% bonus offer on purchased miles from US Airways has returned. If you have ever considered purchasing miles before, this is the time to do it and this is the program to invest in....
Next Stop: The City of Lights (Paris)
Well, actually I am already in Paris. It was all the way back in 2006 when I was last here and it is nice to be back in this bustling hub of French commerce. The flight over, a quick...
United Shuns Continental and Reinstates Zone Boarding
Finally, a United policy wins out! During my travels in the United States last month I witnessed the birth of United’s “new” boarding policy, which could only be described as chaotic and inefficient. Mimicking Continental, UA began boarding military...
Hawaiian Flying on United Airlines
I enjoyed four Hawiian flights on United Airlines last month and provide this brief review of each flight to demonstrate that onboard amenities have improved since I compared United and Continental between Los Angeles and Honolulu last year. Flight...
Frankfurt to Washington Dulles in United Economy Plus
With 1K status now in the bag (in fact, I was surprised to see that I have banked over 120K EQMs already this year after all the flights credited), my travel on United for the year may be over....