Flying Blue, the loyalty program of Air France, KLM, and Kenya Airways, is an oft-overlooked American Express transfer partner, but one that I have been particularly critical of on this blog. Customer service is poor and booking awards can...
Tales from the SFO Intra-Terminal Shuttle Bus
With a delay in opening the remodeled E-Concourse at SFO, United Airlines is stuck using several gates in Terminal 1 in addition to its main operation in Terminal 3 and the International Terminal. That means a free airport tour...