Here’s the story — a man is involved in a near-death plane accident on a private jet and suffers from PTSD. He also happens to be a frequent United flyer, a 2-million-miler Global Services member. Going forward, whenever he...
Guam Demands United Airlines Improve Service
Attorneys General from Guam and the Commonwealth of the Northern Mariana Islands have sent a letter to United Interim CEO Brett Hart demanding onboard service improvements including the return of free inflgiht meals and a second free checked bag...
United CEO Oscar Munoz Will Return Next Year
Hobbled United CEO Oscar Munoz is on the mend. After replacing disgraced CEO Jeff Smisek, Munoz promised big changes to United but quickly suffered a heart attack, forcing United to name Brett Hart as Interim CEO. For weeks we have...
5 Ways to Beat the Upcoming Lufthansa Strike
Lufthansa cabin crews are preparing to strike from November 6-13, 2015 over proposed cuts to pension and retirement benefits. The planned walkout could result in significant flight cancellations to both European and intercontinental destinations. Strikes are never a walk in...
The Elegant Simplicity of Cathay Pacific’s New Livery
Airlines update their livery from time to time, often when the brand is in need of a similar refresh. For Cathay Pacific, flag carrier of Hong Kong, the brand is respected, financial are stable, and there has been no...
Rumor: United Will Charge to Gate Check Excess Carry-on Bags
Checked baggage fees are here to stay and checking a bag remains an unattractive option — who wants to stand around a baggage carousel or risk losing your valuables when you can keep your bags with you onboard? That...