It is the last day of 2015 but I think it is still too premature to evaluate the year. Award Expert and this blog continue to grow, I appeared on TV three times, was quoted in several publications, spoke at...
Are the Etihad First Class A380 Apartments Worthwhile?
Etihad has released a generous amount of first class award space on its A380 Abu Dhabi to New York Kennedy flight. Etihad’s trend-setting “First Apartments” on this flight certainly set a standard for spaciousness in a first class seat....
2015 Airline Christmas Videos
Merry Christmas from Germany! I am spending my first ever Christmas away from Los Angeles with my wife’s family. There is something magical about being in Germany for Christmas and I am looking forward to relaxing and recharging for...
LAX TSA Chorus Sings Christmas Carols
A volunteer cadre of Transportation Security Administration (TSA) agents at Los Angeles International Airport has assembled into a singing group, called the LAX TSA Chorus. And they’re not bad either…not too bad… I took the videos below five years ago...
Last Day to Purchase Discounted Alaska Miles
We’ve seen a renaissance of attractive mileage sales this season and one of the leaders in hawking points has been Alaska Airlines, which has a great loyalty program with attractive redemption partners like Emirates and Cathay Pacific. The current...
American Airlines Won’t Proactively Waive Telephone Booking Fee
American Airlines has a number of award partners that are not bookable on aa.com. A call to AA Reservations is necessary to book this space and reservations made over the phone carry a $40 booking fee. This fee was...
Refusing to Transport Israelis, Kuwait Airways Suspends New York to London Flight
Politics is the oddest of sports and the decades-long conflict in the Middle East is manifested in strange ways — like some nations not recognizing Israel while simultaneously vowing to eliminate it. Kuwait is one of those nations and...
SAS Releases Business Class Award Space
One of the more elusive airlines to obtain premium cabin award space on is SAS, the flag carrier of Norway, Sweden, and Denmark. The carrier has an impressive new business class product, but releases very little transatlantic award space....
Big Metal Bird: A New Show About United Airlines
United Airlines has introduced a new in-house show “that takes you inside how we get up in the air and down to business” called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time,...
Grand Hyatt Erawan – Lunch at the Tea Room
This is the third part in a series on the Grand Hyatt Erawan. Click part 1 and part 2 to catch up on what you might have missed. Ahead of our visit, I sent some questions for PR about...
Final Hours to Book Aeroplan Awards Before Next Devaluation
With five hours left before closing time at midnight ET, this is your last chance to take advantage of the current Aeroplan redemption chart before new rates kick in tomorrow. If you’re going to Europe in the next year...
Grand Hyatt Erawan – More Resort than Hotel in the Heart of Bangkok (part 2)
Continuing my review of the Grand Hyatt Erawan… (part one is here) Pool Located several floors above the lobby, the pool does not have exclusivity to the floor. First you walk through the spa and the gym area. ...
