For this week’s Meal of the Week, I want to share something that I hope airlines will take seriously: soup is the way to a passenger’s heart. I could do a post on the dozens of soups I have enjoyed...
It’s A Small World (of Hyatt) After All
My wife and I took little Augustine to Disneyland last week. His first ride, appropriately I think, was It’s A Small World. The ride, a Disneyland staple since 1966, takes you on a journey around the world with the following...
Three Observations on Singapore KrisFlyer Devaluation
Singapore Airlines is devaluing its KrisFlyer program on March 23, 2017. While the changes could have been far worse, there is no way to spin this as good news. Singapore KrisFlyer Devaluation Details Singapore Airlines awards are going up moderately, anywhere from...
Cute Video from Brussels Airlines
Brussels Airlines is celebrating its 15th birthday and launching an Extra Smile campaign (get it?) to make help make some worthy soul’s dream come true. Start with the video– Overlook the “Going the extra smile for you since (sic) 15 years” title and...
United’s Clever Trick to Keep Crews Out of Dangerous Venezuela
The situation in Venezuela is not getting any better. With violence increasing as the economy further descends into chaos, United Airlines now fears for the safety of its crews. Rather than suspend service completely, it has taken a novel to...