Prior to my China Eastern flight from Los Angeles to Shanghai we were invited to use the Korean Airlines KAL Business Lounge. In a nutshell: it’s better than nothing, but not worth your time.
This is a PriorityPass lounge, meaning if you are flying out of the Tom Bradley International Terminal and do not have access to other lounges, this still beats the gate area. But I find it to be a very disappointing lounge overall.
It’s spacious but lacks character. It feels more like a convention ballroom than a lounge and once the lounge starts to fill up, there is no privacy.
I give the lounge credit for sufficient power and USB outlets throughout the lounge, but a strike for not cleaning up–dishes, cups, and trash could be seen on tables all over the lounge.
Food selection is weak. Fresh fruit and raw vegetables, sandwiches, chips, boxed noodles, and muffins are enough for a decent snack, but unlike the oneworld and Star Alliance lounges nearby, full meals are not available. Note that I visited the business class side. The first class side does offer a couple hot dishes in the buffet.
A self-serve bar offers a limited amount of alcoholic beverages along with coffee and soft drinks.
A terrace overlooking the Villaraigosa Pavilion offers additional “outdoor” seating.
Shower stalls are available. Ask one of the ladies at the front desk for a key if you need a shower. They will hold your passport or boarding pass while you are in procession of it. The shower rooms are actually quite spacious, with plenty of room to open your bag and change. I stepped in only for the picture so cannot comment on water pressure. Restrooms are also available.
My biggest complaint: tepid internet speeds. The internet was so slow it was essentially non-functional and did not improve during my stay.
This is one of those lounges that is not horrible, just a lounge I would not arrive early for. Hours of operation are 9am to 1am, though PriorityPass members are only allowed access from 12pm to 8pm. Korean Air offers such a superior onboard product in first class: it continues to befuddle me why the airline chooses to invest so little in its lounge product.