Do you ever wonder why your checked bags often end up with fresh scratches or broken items inside?
Watch this video a startled teenager onboard a British Airways flight took as his aircraft was taxiing. Three Virgin Atlantic baggage handlers are implicated:
Wow! Can you believe that? (yes, I can too…)
But thanks to the young man and his cell phone video, the three men have been fired.
Virgin Atlantic only stated–
We’re aware of a video showing some ground staff at Orlando Airport handling baggage without the due care and attention that we would expect.
We are disappointed to see the footage, and are investigating to ensure this doesn’t happen again.
But the Greater Orlando Airport Aviation Authority went further, stating–
Providing safe, secure and excellent customer service is our mission at Orlando International Airport.
The incident viewed is not an example of the level of service we strive for. “The employees involved have been removed from working at the airport.
I get that these men may have had a long day and that baggage handling is not the most glamorous job, but really…this was not even carelessness but deliberate malice. I am outraged just watching the video: it’s a good thing it wasn’t my bag being tossed like a baseball!
In addition to the risk of loss, extra time required to check-in and collect, and the burden of carrying…add this to the growing number of reasons of why I never check a bag.