Tashkent is a fascinating city in the heart of Asia. It was the fourth most populous city in the Soviet Union and a hub of research and learning. But the ancient Silk Road city has an oddly modern look....
Aerolineas Argentinas Club Condor Class: To Call A Spade A Spade
Warning: this post is facetious. By the time you read this I’ll be onboard my Aerolineas Argentinas flight in Club Condor (business) class. I’m absolutely excited to try this airline, especially after reading the description of business class on...
Airline Call Center Agents Mobilize to Keep Jobs in the USA
I spent 90 minutes on the phone with United’s overseas call center in the Philippines yesterday…to make an award ticket change that should have taken two minutes. It underscores the importance of airline call center agents joining forces in...
Tashkent Metro: A Soviet Relic
One of my favorite activities when visiting a large city in the former Soviet Union is checking out the Metro system. The well-preserved Metro system in Tashkent, Uzbekistan did not disappoint. I have visited Soviet Metro systems around the...