My unexpected flight on Vietnam Airlines gave me a positive first impression of the Vietnamese flag carrier. In case you missed my intro post, I wound up on this flight after I was denied boarding on VietJet for lack...
Singapore Airlines Economy Class is Tremendous!
I flew from New York JFK to Frankfurt on Singapore Airlines last Thursday in economy class. I knew the Singapore experience would be pleasant, but the flight truly exceeded expectations. I’ve flown several segments in Singapore Airlines First/Suites Class...
Trump Administration: Baggage Fee Disclosures are Too Burdensome
When left to their own devices, I don’t trust airlines to look out for anyone but themselves. While that is not always mutually exclusive to consumer interests, in the case of fee disclosures, it usually is… Fee disclosure should...
United CEO Vows to Combat Onboard Sexual Harassment
United CEO Oscar Munoz has forcefully addressed the sexual harassment epidemic that is changing the American landscape. Earlier this week, Sara Nelson, the International President of the Association of Flight Attendants, contributed to the Washington Post story entitled, “The one...