I had a very pleasant flight to Istanbul on Turkish Airlines, but I’m not pleased with them now…
My flight from Los Angeles to Istanbul was delayed by over two hours (mechanical), causing me to miss my connection to Frankfurt:
With the current diplomatic issues plaguing the USA and Turkey, I am unable to enter Turkey. Unfortunately, the airside TAV Transit hotel is full tonight…so Turkish has told me they cannot help me with a hotel. I’m stuck in the airport until tomorrow morning.
Here’s the thing, The Turkish Airlines’ CIP Lounge has sleeping rooms…and several are available. But I have been denied access to them because my layover is longer than seven hours.
An incredibly rude agent glared and me and said, “These are the rules.”
For the record, I was very courteous to her from the start.
> Read More: Turkish Airlines CIP Lounge Istanbul Review
But I’m not going to play victim here…it won’t be the first time I have spent the night in the lounge and there are far worse places to be. Even so, it felt like that agent took great pleasure in denying me a room for holding an American passport. Such unnecessary vitriol…
It seems to me that if several rooms are available and I am in the lounge involuntarily with no place to sleep, an exception is called for. What do you think?