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Home » Travel Technology » Google Flights Predicts Delays Before Airlines, Warns of Basic Economy
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Google Flights Predicts Delays Before Airlines, Warns of Basic Economy

Matthew February 3, 2018 2 Comments

While I still miss ITA Matrix 1.0 as the most powerful airfare search tool I’ve ever used, Google is slowly making its flight search tool, Google Flights, better than ever.

Google Flights will now update you on flight delays, in some cases predicting delays before airlines do. Tech Crunch describes the new technology as a combination of data and A.I.:

With the regard to delays, Google Flights won’t just be pulling in information from the airlines directly, however – it will take advantage of its understanding of historical data and its machine learning algorithms to predict delays that haven’t yet been flagged by airlines themselves.

Explains Google, the combination of data and A.I. technologies means it can predict some delays in advance of any sort of official confirmation. Google says that it won’t actually flag these in the app until it’s at least 80 percent confident in the prediction, though.

It may not be as hard as that. So often with United and American we see an upcoming flight showing on-time status, but when we track the position of the aircraft slated to serve the flight, it becomes clears that an on-time departure is impossible.

Basic Economy Warnings

Another new feature: warnings on basic economy. Google will display what some regulators want to force airlines themselves to display, namely the restrictions associated with these cheap fares. For example, you’ll see that booking a Basic Economy class fare on United means no changes, no overhead bin space, baggage fees, and that seat assignments are only available for a fee. Most airlines already display these warnings at some point in the booking process (United does this prominently), but Google displays this information during the initial flight search.

CONCLUSION

I use Google Flights often to search for flights, as well as Skiplagged, Kayak, and ITA Matrix 3.0. There is not doubt that Google Flights continues to improve. These latest updates better inform consumers and are a welcome change.

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About Author

Matthew

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 120 countries over the last decade. Working both in the aviation industry and as a travel consultant, Matthew has been featured in the New York Times, Chicago Tribune, Wall Street Journal, USA Today, BBC, Fox News, CNN, ABC, CBS, NBC, Al Jazeera, Toronto Star, and on NPR. Studying international relations, American government, and later obtaining a law degree, Matthew has a plethora of knowledge outside the travel industry that leads to a unique writing perspective. He has served in the United States Air Force, on Capitol Hill, and in the White House. His Live and Let's Fly blog shares the latest news in the airline industry, commentary on frequent flyer programs and promotions, and detailed reports of his worldwide travel. His writings on penandpassport.com offer more general musings on life from the eyes of a frequent traveler. He also founded awardexpert.com, a highly-personalized consulting service that aids clients in the effective use of their credit card points and frequent flyer miles. Clients range from retirees seeking to carefully use their nest egg of points to multinational corporations entrusting Matthew with the direction and coordination of company travel.

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2 Comments

  1. Sexy_kitten7 Reply
    February 3, 2018 at 6:34 pm

    My big beef with GF BE is they only tell you after you select the flight (or the final fight for a multisegment journey). Why not disclose right off the bat???

  2. Carl Reply
    February 4, 2018 at 9:53 am

    Agreed that it would be helpful to flag BE fares in the list (or better yet, have a simple setting to prevent them from being displayed at all). Google Flights has essentially always warned of BE on AA and UA but still doesn’t warn about DL at all. This functionality just seems so, well, BASIC. Easy to fix, if only Google seemed to care.

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