Lucky asks, “Did this lady deserve to be kicked off a flight?” My answer is yes, though not for the reason she was.
I know a thing or two about getting kicked off a flight without just cause. Indeed, power-tripping flight attendants seem a common theme in our two stories. But that’s not the central issue in this latest case.
If you haven’t heard, a woman named Susan Peirez, a New York state employee on the Council of the Arts, was kicked of a Delta Connection flight from New York JFK to Syracuse. She was the last to board and began swearing when she found she was seated in the rear of the aircraft across from a baby.
The baby’s mother told her to stop swearing, to which Peirez responded by cursing her out. The mother then started recording. A FA intervened and Peirez demanded a new seat, claiming she “works for the governor”.
The FA suggested she take the next flight instead. That promoted a demand from Peirez for the FA’s name. The FA provided it and the conversation then took this turn:
Peirez: Thanks, Tabitha, you may not have a job tomorrow.
FA: I want this lady off my plane.
Peirez: I apologize, please, I apologize, I apologize. I’ll be quiet now please. I’m sorry, I was really stressed out. Please Tabitha. Thank you.
She has now been suspended from her job and her picture removed from the Council website.
The Real Reason She Deserved to be Thrown Off
People have bad days. And when situations can be diffused, they should. Based on the video, it seems she was removed from the flight for “threatening” a FA, a laughably baseless threat. I don’t think she deserved to be removed for that reason.
But she cursed out a mother at the sight of a baby. The baby was not even crying! No one has a right to curse out another passenger, especially a mother minding her own business. She deserved to be removed for that reason.
That also seems to be the position Delta has taken in downplaying any potential power-tripping from the FA:
We ask that customers embrace civility and respect one another when flying Delta. This customer’s behavior toward a fellow customer on a flight from New York to Syracuse was not in keeping with those standards.
It’s simple: you don’t curse our fellow passengers. If you do, expect to be thrown off the flight. Cursing out a mother of a baby who was not even crying suggests a level of emotional instability that renders her a potential threat to others with nowhere to go once the aircraft takes off.