The Private Room at Singapore’s Changi International Airport offers both tranquility and fine dining to Singapore Airlines’ first-class passengers. First, though, we had to find it. We arrived from San Francisco at 1am and were on our own in...
Delta Loses NRA Tax Battle, Will Likely Win War
What does a memo from the Delta CEO and newly enacted tax reform legislation tell us about the power dynamic between Delta and its home state? Yesterday, Georgia Governor Nathan Deal singed into a law a $5BN tax reform...
United Airlines Inflames Employees With Bonus Cutbacks
United Airlines’ President Scott Kirby is on the warpath again, this time unleashing a plan that will slash bonuses for most employees. In January, I wrote about United’s new “core4” emphasis, which will focus training on the following four...