The tragic story of a dog killed inside the passenger cabin of a United Airlines flight demands accountability. Who should take the fall for this horrible error in judgment? I’d like to think that other than the dog’s owner,...
What Does the United Flight Attendant Manual Say About Dogs?
In light of the horrific dog death aboard a United Airlines flight earlier this week, I reached out to a United FA to see what the rulebook actually says about stowage of pets in-flight. She provided me sections of...
United Airlines Already Has “Premium Economy” on Domestic Flights
United Airlines already has “premium economy” on domestic flights…it’s called first class. I’m not saying that to be facetious. Honestly. But the one image we have seen thus far of what United’s new premium economy class product will look...
United Takes Responsibility Immediately for Dead Dog in Overhead Bin
If there is one thing that United Airlines learned from the Dao incident, it is not to blame the customer. If you haven’t heard yet, a dog tragically died on a United flight on Monday evening. Here’s a summary...