The title says it all, but let me lay out the context.
Room upgrade upon arrival, when available*
Daily breakfast for two people
Guaranteed 4pm late check-out
Noon check-in, when available
- USD$100 Property credit to be used during your stay (I was actually given $150)
That * denotes this disclaimer: “Certain room categories are not eligible for upgrade”.
The cost of the room was $200 cheaper on Agoda, but I booked through American Express for the 1.) late checkout, 2.) free breakfast, and 3.) resort credit.
When we arrived at the hotel, I was given a choice: a quadruple upgrade from a lagoon view to an oceanfront (it was my lucky day, apparently) with a noon checkout or a slightly upgraded lagoon room with a 4pm checkout, as guaranteed by the FHR program. The hotel was fully booked on our checkout date. All rooms are the same size with same layout.
This actually turned out to be a tough choice, since a 4pm checkout is so valuable to me. I knew we’d be able to stay on the property and use amenities like the pool or fitness center as late as we wanted, but there are certain activities that should only be done in the guest room…
In the end, we chose the upgraded room and appreciated this amazing view:
The early checkout worked out fine. We worked out then headed out around 2pm for Waikiki.
What would you have chosen?