When a passenger is so disruptive that a diversion is required, one course of action makes sense to me: ban him for life.
It’s invariably a him, isn’t it?
That’s what happened to passenger on Jet2 after a flight from Belfast to Ibiza was forced to divert in Toulouse, France.
The man was drunk. Even before takeoff, he and his group of revelers were “aggressive” toward the crew. The group had a blow-up doll and several bottles of alcohol with them…
While he probably should not have been allowed to board in the first place, the captain had a word with him prior to takeoff and opted to let him fly. He was warned not to consume his own alcohol onboard.
But when FAs would not sell him any more alcohol after takeoff, he went ballistic. After badgering crews and families with young children, the captain opted to divert the flight. In response, Jet2 confirmed the passenger is banned:
We will not under any circumstances tolerate this type of disgraceful behaviour on board our aircraft. We will be taking further action in support of our crew to ensure the passenger is held accountable for his actions and indeed he has already received a lifetime ban from future Jet2 flights.
Yesterday I wrote about Gregory Alexander, the 82-year-old Florida man who began poking a FA then directing derogatory taunts toward her.
It could be the man suffers from dementia. But even if he did, even if it was not alcohol: disruptive passengers are more trouble than they are wroth, especially when they touch others.
Perhaps this is already done discreetly in the USA, but the solution to disruptive passengers is simple: make it clear that their future business is not welcome.