At 6pm, this lounge was far more crowded than the gate area. Then again, the gate area does not have a nice selection of complimentary food and drink. So choose your poison.
I was flying from Milan Malpensa (MXP) to Frankfurt (FRA) and arrived about 90 minutes before flight departure. The check-in agent directed me to the lounge, where I was asked to present my boarding pass and Star Alliance Gold card.
Business class passengers are not permitted any guests. Star Alliance Gold passengers are permitted one guest. Since John was with me, I had to scan my electronic United Premier Gold card in order for him to gain access.
When I said the lounge was crowded, I meant it. It was packed. At first, the only seat I could find was at the bar…so I ordered an Aperol Spritz.
Every other table, couch, and chair was occupied. Later, I was able to move over to table and at least spread out a bit.
The lounge buffet contains several hot dishes including pasta, fish, and meat plus a large salad bar. While the pictures do not exactly make it look appetizing, you should have seen the vultures swoop down on the food the moment a tray was refilled. The lounge staff was truly hustling just refilling the quickly-depleted buffet food.
I skipped eating and instead ordered a cappuccino (I know it was 5pm and I didn’t care…it had been a long day).
You can imagine the bathrooms were packed as well. No pictures there. The lounge does not offer showers.
A selection of newspaper and magazines were available along with lockers:
As you can imagine, with so many people in the lounge the internet was very slow.
Despite the overcrowding, I do not regret stopping by this lounge…the beverages were excellent. It is open daily from 5:00am to 8:30pm. But if you are looking for a quiet place to work or eat, this is not the place…at least not on a weekday evening.