I spent five hours in the The American Express Centurion Lounge in Mexico City and wished I had stayed longer.
I visited the Terminal 2 location during my recent extended layover in Mexico City, not really knowing what to expect. The Centurion Lounge in Buenos Aires was similar to U.S. lounges, but I had heard the ones in Mexico City were different. Indeed they were.
You can find the lounge by heading to the upper level of the main departures hall via stairs or elevator:
American Express Centurion Lounge Mexico City Dining
Unlike the Centurion Lounges in the USA, food is not complimentary. Well, it is…but with a catch. Let’s start with that. There is no buffet: just a bar and dining area. Waiters and waitresses roam the lounge and bring you the drinks of your choice. They’ll also present you with the following menu.
That’s really not bad pricing considering this is an airport.
But when I entered the lounge I was given this small, laminated plastic card (on the basis of holding a platinum card) and told to use it for “free food”:
Turns out I could not just choose what I wanted on the menu, but was offered an additional special menu for platinum cardholders:
During my stay I enjoyed several waters, a cappuccino, a bowl of chicken soup, and a pizza. Oddly, you can order as many pizzas or soups as you want, but nothing off the other menu for free…
Both the soup and the pizza hit the spot.
When it came time to leave, I was presented with the following $0 bill:
I believe this is to encourage tipping, but there was no way to leave tip on the car. Thankfully, I was carrying cash this trip and handed the waiter a nice tip.
American Express Centurion Lounge Mexico City Service
Speaking of the waiter, the service in this lounge was simply outstanding. While everyone was excellent, I want to single out Andreas in particular because he was absolutely attentive throughout the the visit. As I sat and worked, he frequently stopped by my table. “Mr. Klint, can I bring you another water or cappuccino? Are you hungry yet?”
When I did order food, he said, “Allow me to recommend the chicken soup. It is very hearty and delicious.” I appreciated that so much.
American Express Centurion Lounge Mexico City Shoe Shine
An older gentleman roamed the lounge, asking guests if they would like their shoes shined. My shoes were overdue for a shine so I handed them over. He returned them about 15 minutes later: the shoes looked amazing. There is no charge for shoe shine (though I tipped him).
American Express Centurion Lounge Mexico City Spa + Salon
While food is not technically free, you can receive a complimentary 15-minute back and shoulder massage in the lounge spa. Sign up when you come in.
The massage therapist was very kind, but spoke absolutely no English. She motioned for me to take my shirt off and lay down on the massage table.
The massage ended up lasting 17 minutes and was excellent (though this time I chose suave [soft] massage).
Again, bring tip money. Are you sensing a theme?
I also scheduled a haircut in the lounge salon. I love getting haircuts in other countries and now add Mexico to the list. The lady who cut my hair was lovely and she did a great job. A cut, wash, and blow dry ended up costing less than $8 (before tip). I love a great deal. Manicure and pedicures are also available.
American Express Centurion Lounge Mexico City Tipping
I mentioned it above, but bring tip money. This lounge is driven by tips. I tipped four different people during my stay, always in USD. Bring tip money or at least your ATM card.
American Express Centurion Lounge Mexico City Seating
The lounge seating and decor is similar to U.S. lounges, though a bit on the dark side. The lounge is split over two levels, with a dining area, bar, and couches on both levels. The spa is located on the second floor while the first floor has a children’s play area.
After taking these pictures, I was told to stop (politely). Thankfully, there was just a couple sections of downstairs seating I missed.
American Express Centurion Lounge Mexico City Bars
This lounge offers two bars. One on the first floor:
The other on the second floor:
American Express Centurion Lounge Mexico City Restrooms
Restrooms are monitored constantly and were clean. Showers are available upon request in the spa area.
American Express Lounge Mexico City Centurion Room
Finally, note there is a special area for Centurion (black) cardholders on the first floor. Not holding a back card, I cannot comment on the inside.
I found this lounge far better than the Aeromexico Lounge I would visit next. I’m surprised that this lounges receives so many critical reviews because I enjoyed it very much.