UPDATE 09:40 P.M. ET – Delta flights are back in the air.
Delta teams have restored all IT systems after a technology issue briefly affected some systems this evening. Delta employees are now working diligently to accommodate customers whose travel plans have been affected. Booking, check-in and flight status are now available on delta.com. The Fly Delta app is also now functional. Customers should check flight information on delta.com or on the Fly Delta app for the latest operational information affecting their flights.
During the technology issue, Delta issued a mainline groundstop in the U.S. until systems could be brought back up. There was no disruption or safety impact on any Delta flights in the air.
We apologize to all customers for this inconvenience.
Delta systems are back online after an outage earlier this evening that led to a ground stop of approximately one hour. All domestic flights across the USA were temporarily delayed, though the ground stop did not effect flights already in the air.
During the outage, Delta stated:
Delta IT teams are working diligently to address a technology issue impacting some of our systems. We have issued a Delta groundstop as we work to bring systems back up as quickly as possible. We apologize to all customers for this inconvenience.
How Does Something Like This Happen?
The good news is that the ground stop has been lifted. The more troubling question, however, is what happened in the first place? Reservations systems were down. Check-in systems were down. The fly Delta app crashed. Put simply, everything shut down for nearly an hour.
If Delta reveals what the source of the issue was, I’ll post a follow-up. In the meantime, hopefully if you are traveling on Delta tonight you’ll soon be in the air.