It’s not often that I deviate from United, but had a chance to do so a few days ago on a trip from New York to Los Angeles on American. I enjoyed it.
One thing I appreciate about premium transcontinental service on American its that passengers have access to the international Flagship Lounge, not just the Admiral’s Club. I’ve reviewed the lounge before in JFK, but it remains a a nice oasis before the flight. I proceeded directly to the Flagship Bridge, which is far less crowded than the main lounge.
American’s specially-configured Airbus A321s offer 10 seats in first class, 20 in business class, and 72 in economy class. I chose a window seat in row seven.
The cabin was warm during the flight, though the individual air vents compensated for that. I tried to sleep, but ending up working for most of the flight.
Internet speeds were amazing! AA’s new ViaSat system seriously impressed me.
Dinner was served after takeoff and included mixed nuts, a nice mozzarella cheese appetizer, and a green salad to start.
I pre-selected potato-encrusted salmon with vegetables as my main course. While the hash brown topping was a disappointment, the fish itself was flavorful and moist.
The cheese course was tasty and I indulged in an ice cream sundae with nuts, whipped cream, and chocolate sauce.
Prior to landing a warm cookie was served.
Service was excellent on this flight.
United vs. American
In terms of the business class seat, the A321 is identical to what I am used to on United. United offers better bedding as well. The meals were a draw. I thought the appetizer and salad was better on AA than UA, United offers a better main course, the cheese was better on AA, and the ice cream sundaes were a draw. I like that AA allows you to pre-order meals.
The internet was a huge issue, though, in American’s favor. What a difference to have internet speeds that make you feel like you are at home. That was the best $16 I ever spent…
Service was great on American, but this was just one flight. I’d need to fly AA more in order to fairly compare service, though I note that United usually addresses business class passengers by name and AA did not. Other than that, though, the ladies working my cabin were very kind and attentive. No complaints.
I’m not jumping ship, but the difference in internet was like light and day. I cannot emphasize enough how helpful I found the internet onboard this flight. It made me so much more productive.
After I wrap up my current Asia trip report I will provide a detailed review of this flight.