EVA is making one thing clear: it is taking flight attendant concerns very seriously over the perverted passenger who has made headlines around the world. If you missed my story yesterday, you can read all the grisly details about...
How AAdvantage Could Become A Great(er) Loyalty Program
American Airlines introduced premium economy award redemptions today for AAdvantage members. There lies the key to making AA an even more valuable loyalty program for customers, not to mention a great source of additional revenue. While some still question...
United Airlines’ 2019 Fleet Plan
United Airlines will add 40 mainline aircraft to its fleet in 2019, the most since 2010. While United will retire nine narrow-body aircraft this year (three 757-200s, two A319s, and four A320s), it will more than offset the retirements...
Air France’s Plan To Create A More Upscale, Premium Airline
Air France wants to become a more upscale, premium carrier. I’ve been so impressed with Ben’s Smith brief tenure at Air France-KLM. He has mended labor relations and is making great progress on overcoming what has been a turbulent...