A flight attendant offered to help a mother carry her baby off a flight but instead dropped her, causing a broken nose and concussion.
It’s truly a sad story with enough blame to go around. Aeroflot operates a low-cost subsidiary called Pobeda. Based in Moscow Vnukovo, Pobeda serves a number of domestic and international destinations using its fleet of Boeing 737 aircraft.
Earlier this week, a Pobeda flight landed in Surgut, a Western Siberia town roughly in the geographic center of the Russian Federation. A mother was traveling with her five-month-old daughter and a flight attendant noticed her hands were full. Thus, he offered to carry the baby down the airstairs while the mother carried her bags. The mother agreed.
But the baby was not securely strapped into her car seat. Tragically, as the FA proceeded down the aircraft stairs the baby fell out, landing head first against the metal stairwell. She suffered a broken nose and concussion.
For its part, the airline did not shy away from responsibility. Its statement not only took responsibility for the incident but promised to pay all medical expenses for the baby:
We are very sorry. The accident truly did happen. A very careful investigation is being conducted now, and we will inform about the details later. The air carrier will fully compensate all the expenses associated with the treatment of the child.
The FA apparently felt really bad and traveled to the hospital to visit the child. Other witnesses have said that the FA truly was just trying to help an overburdened mother in subzero temperatures.
It’s a very sad story that unfortunately will discourage FAs from ever lending a helping hand. While the FA failed to notice that the baby was improperly strapped in, the mother also shares blame for failing to secure her daughter before handing her over. Let’s hope the little one makes a full recovery.
image: Papas Dos / Flickr