Skytrax has lost even more credibility in my book by awarding world’s best terminal to none other than London Heathrow’s Terminal 5. Was this supposed to be a joke?
Skytrax is out with its 2019 airport ratings and I’m just laughing at the twilight zone that company seems to reside in. London Heathrow is the eighth best airport in the world? Heathrow T5 is the best terminal in the world? On what planet?
I’ve had the joy of flying through beautiful airports in Singapore, Hong Kong, Doha, and Incheon. And beautiful smaller Scandinavian airports like Copenhagen, Stockholm, and Oslo. Heck, I think the Tom Bradley International Terminal at LAX is now one of the best in the world. But it didn’t even make the list…
Instead, we have Heathrow Terminal 5 as the world’s best terminal and Heathrow Terminal 2 at as world’s fourth-best terminal. I simply cannot stop shaking my head. Heathrow T5 is a nightmare. Annoying security lines, constant overcrowding, a lack of power ports, and wi-fi that is not all that fast. I find it to be one of the worst “major” terminals in the world. And LHR T2 is not much better. A “seamless” Star Alliance connection through T2 requires a marathon-level hike. Gates are spread out and the lack of power ports is a stain.
So I’m just scratching my head.
Here’s the “top-10” airport list:
- Singapore Changi Airport
- Tokyo International Airport (Haneda)
- Incheon International Airport
- Hamad International Airport (Doha)
- Hong Kong International Airport
- Central Japan International Airport
- Munich Airport
- London Heathrow Airport
- Narita International Airport
- Zurich Airport
And the world’s top-10 terminal list:
- London Heathrow – T5
- Singapore Changi – T3
- Munich – T2
- London Heathrow – T2
- Dubai – T3
- Singapore Changi – T4
- Tokyo Haneda – International Terminal
- Guangzhou Baiyun – T2
- Madrid Barajas – T4
- 1Baku – T1
Will anyone defend this or does it simply render Skytrax even less credible than before?