Stretched thin at the U.S. Southern Border, the Department of Homeland Security has shuttered the Global Entry Enrollment Center at Los Angeles International Airport.
Located in the Tom Bradley International Terminal, the enrollment center offered in-person security interviews, a critical step in the Global Entry enrollment process, for arriving international passengers. It is only after the completion of these interviews that a Global Entry application will be approved (or declined).
The office has actually been closed since June 23, though I did not notice and apparently the Los Angeles Times did not either. Last year the Global Entry office in the ticketing hall shifted to an offsite location (a smart way to mitigate airport traffic). That satellite location remains open. It is only the post-flight arrivals interviews that have been suspended.
Asked about the closure, a DHS spokesperson at LAX confirmed the office would be closed “indefinitely”, adding “the humanitarian and security crisis on our southwest border” required a redeployment of those personnel.
Some travelers scheduled for interviews (which require appointments weeks or even months in advance) have reported they were not notified of their appointment cancellations and showed up only to find the doors locked. I find that far-fetched, since appointments are not given for arrival interviews.
DHS says it has notified all travelers via the contact method provided during the enrollment application.
I stopped by the office at LAX last night before my flight and can indeed personally confirm the office is shuttered.
What do you think about the Global Entry Enrollment Center closure at LAX?