Hello from Brisbane! After 14 hours onboard Virgin Australia I am relaxed and ready for the day ahead.
Brisbane is merely a transit point on this trip–my end goal is Singapore–but I could not pass up the opportunity to finally give Virgin Australia a try, part of my “bucket list” for 2019. For details on how I booked and what I paid, click here.
In short, Virgin Australia offers great food, efficient and professional service, and an overall positive onboard product.
But let’s start with the seat. I expected to sleep well for the majority of the flight, as I usually do when traveling to Australia. Instead, I only managed about six hours of sleep, which is less than half of the flight. I do not want to blame the seat for my lack of my rest, but I did have trouble finding a comfortable position.
When it comes to reverse herringbone seats, there are two types. One is called the Super Diamond seat by Rockwell Collins (used by British Airways on its new A350, China Airlines, Hong Kong Airlines, Qatar Airways, and WestJet among others). The other is the Cirrus seat by Safran/Zodiac (used by Air France, American Airlines, Delta, Finnair, JAL among others). Virgin Australia uses the Super Diamond, which has a fold-down tray table below the entertainment screen.
The problem is that I find this tray table interferes with my legroom. I banged my knee against it and found the “cubby hole” tight…it did impact my rest. There’s also no individual air nozzles on Virgin Australia.
But that aside, there were so many things I liked about this flight:
- An excellent dinner after takeoff and breakfast before landing, complete with good cappuccino
- A cool bar area that is even more nicely done than on Virgin Atlantic
- Caring and attentive service
- Efficient service – the meal was service was distributed immediately after takeoff and done within 30 minutes. That is so impressive for those who wanted to eat while still maximizing sleep
- Moderately fast wi-fi that functioned the entire flight
I’ll have much more to say in my full trip report, but did enjoy the flight very much. “The Business” on Virgin Australia is a comfortable way to get to Australia from the U.S. West Coast.
Next up: a Virgin Australia 737-800 to Bali