I’m not going to impugn the motives of Delta CEO Ed Bastian. But there is simply no denying how incredibly costly his recent family vacation turned out to be. Bastian took some some heat (and not just from me)...
I Chose 16 Hours In United Economy Class…
No PAL review this time. Instead, I chose to come home quickly from Singapore…in economy class. And I’m so glad I did. I asked for your feedback and appreciated your feedback, which was fairly evenly-divided between taking the quick...
It’s Not About Intoxication: How Two Pilots Violated Our Trust
I have virtually zero doubt that the two United pilots arrested for “intoxication” at Glasgow International Airport on Saturday could have flown safely across the Atlantic. But that’s not the point. Pilots are held to a higher standard. The...
Cathay Pacific Boldly Invades Your Privacy
Cathay Pacific is not even trying to hide the fact that it is snooping on you. But is that concerning or just refreshingly honest? Hong Kong-based Cathay Pacific just updated its privacy policy. While Cathay Pacific is “committed to protecting...