It has been a LONG time since I’ve had a bad seatmate, but this one really took the cake…
Since I am quick to point out flight attendants who provide poor service, it is only fair that I single out passengers when FAs are on the receiving end of bad behavior.
I was a on a short United flight from San Francisco to Los Angeles: a difficult flight for flight attendants since they need to come through the economy class cabin with a choice of stroopwafel, maple cookie, or pretzels for every passenger. Since passengers now have a choice, it often takes them awhile to decide. And because so many passengers appear to be auditory rather than visual actors, the poor flight attendants have to repeat the choices every row.
A beverage service followed…and rather than just offer water or coffee, the flight attendants offered each passenger a choice of beverage. That’s what United “likes” FAs to do, but it becomes quite difficult on such a short hop.
But passengers like my seatmate truly ruin it for everyone.
Keep in mind that we are talking about a 45-minute flight. If FAs don’t move fast, they will not get through the cabin. Thus, it becomes an issue of courtesy. Order your drink and let the FA move on. Otherwise, the back of the aircraft won’t get a drink at all.
My seatmate did not receive the memo.
When the first FA appeared with the snack basket, she asked him which one he would prefer.
“I’ll take all three.”
Not “may I have” or “would it be possible”. Nope, just “I’ll take all three.”
Cue the “this is why we can’t have nice things” argument, because if every passenger took all three, the snack budget would quickly bust…and United might cut it drastically, as they did with wines in the Polaris cabin when passengers drank too much.
> Read More: United Polaris Cutbacks Coming Soon…
But that’s not my main gripe with this guy.
Three Snacks. Three Drinks.
A few minutes later, another FA came by to offer beverages. She asked what he wanted and he said:
I want a cup of coffee with milk and sugar and a can of Coca-Cola with ice. I need the whole can! I also want a cup of still water without ice, but with lemon.
The FA, gently and politely said, said, “Sir, we are trying to serve the entire cabin. Would it be possible to limit your choice to one beverage today so that everyone can have a drink?”
“NO!!! I AM GLOBAL SERVICES. GIVE ME THE DRINKS! I WANT THEM ALL!”
The FA sighed but dutifully complied.
As she was preparing his three drinks, he leaned over to me and said, “Can you believe this? What poor service on this sorry excuse for an airline.”
I just glared him, saying nothing. I think he got the idea I saw things differently and left me alone for the remainder of the flight.
Maybe it’s just me, but I found the passenger’s behavior to be disgusting. It’s a 50-minute flight for goodness sakes. You don’t need three beverages, especially when FAs literally have to run to get everyone onboard something to drink.
It is flights like these that make me very thankful that I do not have to put up with all the junk (I’m using a polite word) that FAs must endure on a day-by-day basis…
To my fellow passengers: let’s all be courteous and ensure everyone has a drink and snack before we demand three of each. Please.
> Read More: United Airlines Gambles With New Snack Offerings