To all those who wistfully talk about the golden age of travel in the past tense, I’d argue we are in it now. Someone recently shared the video below with me. It captures what service was like onboard Korean...
South African Airways On The Brink Of Collapse
South African Airways is facing collapse and liquidation as it desperately tries to raise capital to pay staff salaries and other operational expenses. Blaming the recent strike for its “sudden deterioration” in cashflow, South Africa’s flag carrier now faces...
Thanksgiving Letter from United CEO
In his annual Thanksgiving letter to United Airlines employees, CEO Oscar Munoz admonishes his employees to offer better service while thanking them for the great year. As we prepare for the Thanksgiving holiday in the U.S., I hope all...