U.S. airlines have cracked down on emotional support animals this year, but the problem remains…as one American Airlines flight attendant can now painfully attest. On Monday, an American Airlines flight attendant was bitten by an emotional support dog on...
CEO Doug Parker Should Fix American Airlines, Not the Market
Following yet another co-operative op-ed, CEO Doug Parker of American Airlines had time to meet with President Trump this week to discuss Middle East airlines infringing on competition. He should fix his own airline first, not the competitive market....
American Airlines Mechanics May Now Be Fined For Declining Overtime
I have covered the struggle American has had with their mechanics and flight attendants for some time. American Airlines secured a new order from a judge this week that could make American Airlines flights less safe, however. If you...
Doctor Forced To Cover Up On American Airlines Speaks Up
Dr. Tisha Rowe, the Texas doctor who was forced to cover herself with a blanket in order to board an American Airlines flight, has gone on the record with ABC News. The nine-minute interview demonstrates a calm and collected...
American And United Have No Plans To Match Delta’s Latest Enhancement
American Airlines and United Airlines expressed no urgency in matching recent improvements to the international economy class product by Delta. Perhaps that is a wise move. I wrote about the upcoming changes to the Delta economy class product here....
Tacky Clothes Versus Tacky Flight Attendants At American Airlines
I feel for the Houston doctor who was singled out for dressing inappropriately on an American Airlines flight from Jamaica to Miami. She did not deserve to be ridiculed by flight attendants and American Airlines was right to apologize. Let’s...
American Airlines Suing Mechanics Isn’t Helpful
American Airlines, in a contract dispute with their mechanics that has lasted years, has decided not only to sue mechanics for a work slowdown but is seeking penalties in a judgment from the courts. But that’s not helping contract...
$1500 To Swap Economy Class Seats? Count Me In!
A man declined a $1500 offer from a NFL star to switch from one economy class seat to another on an American Airlines flight from Paris to Dallas. Was he just stupid or was there more to the story?...
American Airlines Mechanics Making Their Mark
I have written previously about dissatisfied American Airlines employees, recently the mechanics have made the most noise. Now, the results of their actions have begun to show. If you are considering booking travel or signing up for a new credit card please click...
Union Warns Members Not To Fly “Unsafe” American Airlines
The battle between American Airlines and its mechanics union just turned even uglier. Now an affiliated union is warning its members not to fly “unsafe” American Airlines. American Airlines recently sued the TWU-IAM, the union representing their mechanics. AA...
Premium Economy Best Way to Qualify For Status
Last week I wrote about the need for a status run on United to maintain my 1K status. It’s clear that Premium Economy is the best way to re-qualify on seemingly any US airline. If you are considering booking travel or signing...
Mechanics Slowdown Makes American Airlines Safer, Not Enjoyable
Mechanics at American Airlines have been negotiating their contract (and have been out of contract) for years. Work slowdowns for maintenance concerns, however, make the carrier safer, even if inconvenient. If you are considering booking travel or signing up for a new...
AA Should Ban Profane Rapper, Not Rebook Him…
I know. It happens to the best of us. Tempers can flare when connections are missed. But responding in a fit of rage is never constructive. And responding with a profanity-laced tirade filled with threats and slurs should merit...
American Airlines Executives Throw Away Cash, Buy More AAL Stock
This week American Airlines senior executives loaded their personal coffers with even more American Airlines stock (AAL). Was it a sign of hubris or idiocy? If you are considering booking travel or signing up for a new credit card please click here. Both support...
Why Does AA Loathe New York City Residents?
American Airlines has taken the use of married segments to a whole new level, prompting a reasonable question: Why does AA loathe New York City residents? But don’t worry NYC…I’ve got your back. Last month, I wrote about the lack...
Can American Airlines CEO Doug Parker Survive The Summer?
American Airlines has had difficulty with employee groups lately and morale is low. But with the stock price at an all-time low and the potential for employee action, can CEO Doug Parker possibly survive the summer? If you are...
Who Keeps Business Travel Booking Incentives?
Travel arrangers within a business may earn incentives similarly to frequent flyers for using a particular airline or hotel chain. But if frequent flyer miles go to the employee even when the business pays, should the booking incentives go...
Status Quo Will Continue At American Airlines…For Now
American Airlines is certainly already walking down the path to variable award pricing, but don’t expect a huge change in July, as some reported yesterday. View from the Wing noted that American’s Senior Vice President of Revenue Management Don...
Delta Throws IFE Shade At American Airlines
Delta took to Twitter to throw some “shade” at American Airlines this week over in-flight-entertainment. How important is IFE to your in-flight experience? While other airlines remove personal IFE onboard, Delta has added it. Over 600 mainline aircraft offer...
Meanwhile, Disaster Awaits American Airlines
American Airlines faces an imminent storm if it cannot reach an agreement with its mechanics. Why? The union has promised it. American Airlines and TWU-IAM, the union representing AA mechanics, are locked in a bitter battle. American has filed...