American, Delta, and United all have some form of a 24-hour courtesy cancellation policy. But does this apply to no-frills “Basic Economy” tickets, which are explicitly non-changeable and non-refundable? In short, yes. But there are limits. Let’s review each...
When Will American and Delta Learn?
Two carriers, two unannounced devaluations effective immediately. Using your miles and points may be easier than ever before but it will cost you like never before. The bottom line is this: don’t trust the airlines and always consider your...
This Delta SkyMiles Redemption Makes No Sense!
Delta has a new SkyMiles promotion out with awards as little as 5,000 miles each way. In some cases these discounted awards may make sense, but make sure you always compare the $ price versus the mileage price (easily...
Delta Slashes Telephone Booking Fee and Business Class Award Prices
Times are good for U.S. airlines and times are especially good for Delta Air Lines, which continues to report surging profit. In this era of low oil prices and profitability, Delta is rolling back some of the odious fees...
Delta Now Shows Only Four Award Booking Classes
Delta Air Lines removed award charts without notice last year, downplaying the need for them by insisting that delta.com would accurately price awards. That news foreshadowed more dynamic award pricing and an aggressive use of fare logic to price...
Keep Your Boarding Pass Close!
I wrote an article this week for Inside Flyer showcasing the compromising personal information at your fingertips with nothing more than a discarded boarding pass. An equal-opportunity problem; American, Delta, and United all have a lot of work on...
Saudia Award Space Now Bookable on Delta.com
Saudia, formerly Saudi Arabian Airlines, is the flag carrier of the Kingdom of Saudi Arabia and a member of SkyTeam. Many are quick to dismiss Saudia because it is a dry airline, but I’ve flown Saudia four times and give...
Korean Air Awards Suddenly Become Much More Attainable
Korean Air offers a treasure trove of first class award availability to Seoul and beyond and is not too stingy in releasing business and economy class award space either. Up until now, booking has required Chase Ultimate Rewards points...
Sorry, This is the Truth About Delta
Frequent Miler sets forward a reasoned defense of Delta, arguing that “the truth…is complicated” and even while loyalty on the redemption side has taken a hit, Delta is great to fly and rewarding to high-value elite fliers. I will...
Humorous New Delta Air Lines Safety Video
Delta is out with a new safety video giving Air New Zealand a run for the money in the humor department. Well actually, the previous one did — I personally like it much better: My favorite part — the...
How Bad is Delta’s Latest SkyMiles Devaluation? Time to Buy Delta Stock!
Delta announced an immediate devaluation of its Skymiles program on the redemption side this week effective for flights on or after 01 June 2016. We are now seeing just how draconian these changes are. Folks, this is a devaluation...
Delta Goes All-In on Dynamic Award Pricing in 2016
Just in from Delta Air Lines, a number of upcoming changes to the SkyMiles program, including a confirmed move to more aggressive dynamic award pricing. Let’s start with the bad news– Dynamic Award Pricing Accelerates for Travel in June...
