As the red curtain continues to descend upon Cathay Pacific, employees have been warned to “exercise caution” concerning their social media use. The undertone is clear: any dissent will be punished swiftly and harshly. But just what crosses the...
Whew: Police Arrest Disgruntled Marriott Cook Who Planned Mass Shooting In California Hotel
Good news out of California, where Long Beach Police arrested a disgruntled Marriott employee who planned to shoot “everyone he saw” at the hotel he worked for. Rodolfo Montoya, a cook at the Long Beach Marriott hotel, was upset...
Did Avianca Bribe Government Officials With Free Tickets + Upgrades?
Avianca is performing an internal investigation into allegations that it bribed government officials from several nations with free tickets and upgrades. While the list of nations has not been disclosed, such conduct, if verified, runs afoul of both the...
Did American Airlines Really Downgrade Woman And Lock Her Dog In Lavatory?
A woman has sued American Airlines, claiming that she was kicked out of business class and her emotional support dog was locked in the lavatory by a crazed flight attendant. Avigail Diveroli was traveling from Miami to Los Angeles...
Editorial: It’s Time To Ban Emotional Support Animals Onboard Flights
In light of the recent attack of a flight attendant by a so-called emotional support dog, it is time to ban these animals from U.S. commercial flights. Let’s start by identifying the problem. Year after year, attack after attack,...
How An Airline Shamed An Unruly Passenger
One airline made an example out of an unruly passenger it hopes will convince others to behave. In a headline that seems better suited for the Daily Mail or Sun, UK-based Jet2.com announced: Lifetime ban and £85,000 bill for...
Air New Zealand In Trouble Over Misleading Consumers
A prominent New Zealand lawyer has filed a complaint against Air New Zealand for misleading advertising, prompting a swift policy change. Barrister Michael Wigley is not new to the world of airline law. In 2015, he lodged a complaint...
Amazing: Garuda Indonesia SUES Blogger For Bad Review
Garuda Indonesia just sued a video blogger for posting pictures of his business class menu. This it not a joke. Rius Vernandes is a popular YouTube and Instagram vlogger in Indonesia. Last week, he posted a video of a handwritten...
It’s About Time Someone Sued Marriott Over Sham Resort Fees…
For years I have argued that hotels and online travel agencies should be forced to disclose all-in pricing at all points of the hotel search process. We may finally be one step closer to that goal. Mandatory “fees” are...
British Airways Vows To Fight Massive Fine For Data Breach
British Airways faces a £183m ($230m) fine for exposing sensitive customer information. But the company’s leaders are vowing to fight it in open court while downplaying BA’s culpability. Thanks to what the British Information Commissioner’s Office (ICO) called “poor security...
The Fight For A Passenger Bill Of Rights In Canada
Airlines and trade organizations are lining up to fight the new passenger bills of rights in Canada, set to kick in on July 15, 2019. Air Canada, WestJet, Porter, and the International Air Transport Association (IATA) have filed court...
Lawyer Jailed For Spitting On Air India Flight Attendant Commits Suicide
A sad story out of England, where an Irish lawyer was found dead in her home just days after she was released from prison for spitting on an Air India flight attendant. Simone Burns had a few too many...
