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Category Archives: Law In Travel

American AirlinesLaw In Travel

Should Airlines Offer Bus Service During Bad Weather?

Matthew March 6, 2018 10 Comments

A tragic story of two Chinese tourists critically injured enroute from Baltimore to New York on a bus chartered by American Airlines is a perfect example of why airlines should not offer bus service. The Washington Post nicely tells...

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Delta Air LinesLaw In Travel

Analysis: Delta’s Tax Break (Subsidies) Threatened by NRA Stance

Matthew February 27, 2018 13 Comments

See what happens when you wade into politics… Yesterday, I wrote about the backlash Delta was facing over its convoluted stance on the National Rifle Association. In response to the recent Florida school shooting, Delta removed its group discount...

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Law In TravelTransavia

Sisters Sue Airline for “Guilt by Association” Fart Removal

Matthew February 21, 2018 11 Comments
Transavia Fart Flight

Two sisters are suing a Dutch budget airline after their removal from a recent flight. That flight diverted after a passenger proved unable or unwilling to control his flatulence. The sisters claim they never farted and did not know the...

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Alaska AirlinesLaw In Travel

Prosecutors Allege Alaska Airlines Pilot Flew Drunk for 20 Years

Matthew February 9, 2018 5 Comments
Alaska Airlines Drunk Pilot

A former Alaska Airlines pilot will plead guilty and serve one year in prison for flying a plane while under the influence of alcohol. But prosecutors paint a grim picture of what could have happened. David Hans Arntson, 62, flew...

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Law In TravelSpirit

Did Spirit Airlines Really Advise a Woman to Flush Her Emotional Support Hamster Down Toilet?

Matthew February 9, 2018 17 Comments
Spirit Airlines Hamster Incident

Now that emotional support animals are at the center of a public discussion balancing the comfort of passengers with the safety of others, more stories are emerging. But does the latest hamster story pass the smell test? Belen Aldecosea,...

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Law In Travel

Six Consumer Protections Airlines Hope to Eliminate

Matthew February 8, 2018 5 Comments

Per the Wall Street Journal, the U.S. Department of Transportation has asked airline for “suggestions” as  it reviews passenger protections in light of President Donald Trump’s mandate to cut “red tape”. Not surprisingly, airlines are foaming at the mouth...

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aeroplanLaw In TravelSWISS

Update: SWISS Sends Second, Nasty Letter Blaming Bloggers

Matthew January 29, 2018 43 Comments

My ongoing battle over cancelled first class tickets on SWISS is a two-front war: one with with SWISS and the U.S. Department of Transportation, the second with Aeroplan. In the case of SWISS, recall that I filed a DOT...

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GermanyLaw In Travel

University Professor Arrested for Calling German “Nazi” at Frankfurt Airport

Matthew January 27, 2018 29 Comments
Frankfurt Airport Nazi Police

A Georgetown University professor was arrested for calling a German Federal Police Officer “Nazi” (among other choice words) at Frankfurt International Airport. Word of warning: that’s a bad idea anywhere, but especially in Germany. I lived in Germany for...

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asianaLaw In Travel

Flight Attendants Ordered to Pay Model $100K for Spilling Soup on Her

Matthew January 25, 2018 6 Comments
Asiana Soup Lawsuit

Nearly four years later, a fashion model has prevailed in her battle for restitution from Asiana Airlines and the FAs who scalded her with soup. It was March 17, 2014 and the model, who is only known as Chang, was...

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Delta Air LinesLaw In Travel

Bravo! Delta Restricts Emotional Support Animals

Matthew January 20, 2018 45 Comments
Delta Emotional Support Restrictions

I’ve written before about emotional support animals…and how some airline passengers routinely abuse federal law to avoid pet fees. Now Delta Air Lines is saying enough is enough. Complaints over animal defecation, urination, and biting have risen 84% over...

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Air FranceLaw In TravelMistake Fares

Air France Writes Me, Issues Refund

Matthew January 16, 2018 10 Comments
Air France First Class Refund Letter

Last week I noted that it had been more than 18 days since Air France cancelled my first class ticket and 1.) I still had not been notified and 2.) my money was still being held. Well, Air France...

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Air CanadaCathay DragonLaw In Travel

Cathay Dragon Pilot Scams $29K in Flights from Air Canada

Matthew January 12, 2018 3 Comments
Cathay Dragon Air Canada Scam

A Cathay Dragon pilot has been ordered to repay over $29,000 and perform 20 hours of community service in punishment for scamming free flights from Air Canada. Marc Anthony Tacchi is Canadian but lives in Hong Kong and flies...

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