A German court has ruled that websites can be fined and owners jailed for publishing so-called “mistake” fares. The ruling comes out of Bavaria, a more conservative and business-friendly region of the German Republic. Lufthansa sued a travel website...
Air France Writes Me, Issues Refund

Last week I noted that it had been more than 18 days since Air France cancelled my first class ticket and 1.) I still had not been notified and 2.) my money was still being held. Well, Air France...
Air France Holding My Money, Hasn’t Reached Out…22 Days Later

It has been 22 days since I booked a suspiciously cheap Air France first class fare. While Air France cancelled the ticket four days after booking, it still has not refunded my money or even reached out to me...
Real or Mistake? Frontier Airlines Slashes Fares by 99%

Since the subject of “mistake fares” seems to be a recurring theme on this blog, let me ask you this: is 99% off too good to be true? Frontier closed 2017 with a 99% off sale using the promo...
Air France Cancels My First Class Reservation…96 Hours Later

I’ll be honest…I thought I had squeaked by. But no, Air France has now cancelled my first class reservation…four days after ticketing it. While most people booked Los Angeles (LAX) or San Francisco (SFO) to Paris, I booked San...
Dear Air France, If You Cancel My First Class Ticket, I WON’T Sue You

Unlike the SWISS First Class award redemption controversy, today’s Air France first class deal was a pricing mistake. I knew it, everyone knew it. I did manage to book a ticket…from 38,000 feet above the air over Turkey…I’ll detail...
Making $1500 Flying A Mistake Fare

We booked a mistake fare back to England to see friends and visit the Christmas Markets. Mistake fares always present outsized value for the product sold, but on this occasion we got all of our money back and profited...
Putting the ‘Mistake’ in Mistake Fare

I posted some time ago about the tremendous deal/mistake fare that was offered by Air Transat from several airports in Canada to several airports in Europe. I wasn’t sure at the time if this was just a great deal...
Virgin Australia’s Unethical Move to Cancel Cheap Tickets

You may be unethical if you book fares you think are “mistake” fares but one airline is certainly unethical for waiting NINE DAYS to cancel a cheaply-priced economy class ticket is blames on “human error”. Let’s all give a...
US Travelers Deserve Better Airfare Protection

Europe has been a model citizen for protecting consumer rights when it comes to air travel. The US led the world in protecting customers just a couple of years ago but has since gone away from recent reforms. With...
Is It A Mistake Or Sale?

Air travelers have had some amazing opportunities in the last couple of weeks to snag fantastic flights at low prices. While some sales are announced, others are not. Pricing mistakes also occur and there are different rules that govern...
Europe from $141 in Coach – $700s in Business

On the heels of a few great weeks of fare mistakes or fare sales (who can tell any more?) there is a new one on the market today and you had better act fast. Canadian carrier, Air Transit is...