Delta CEO Ed Bastian expressed indifference bordering on hostility to the SkyTeam alliance this week even though his airline is a founding member. Now SkyTeam has hit back, gently, with a reminder of the value that it brings travelers....
Review: Aeromexico 737-800 Business Class Los Angeles to Mexico City

My experience on Aeromexico was excellent. I expected a comfortable seat and good service, but I did not expect onboard wi-fi that functioned extremely well. That was a very welcomed additional treat. I used Korean Air SkyPass miles to...
How Delta SkyMiles Could Instantly Become A Leading Loyalty Program

Two words: first class. You can now book China Eastern First Class awards using your Delta miles. The value is not great, but it is fair…especially compared to how much Delta asks for some of its own flights. This...
Introduction: A SkyTeam Adventure in the Middle East

I’m closing in on my goal to try every member airline of the three of major alliances. My last trip focused on SkyTeam, with an opportunity to fly three new carriers: Aeromexico, Air France, and Middle East Airlines. Both...
SkyTeam Sends Me A Note On Delta Lounge Incident

Yesterday I wrote about Delta’s response to my lounge denial incident at LAX. Now SkyTeam has weighed in. I received an email from Michael Schutzbank, Director of Customer Loyalty at SkyTeam. His email stated: Matthew, On behalf of SkyTeam...
Delta Denies Me Sky Club Access On International Business Class Ticket

Maybe I’m missing the obvious, but I don’t think Delta should have denied me access to the Sky Club in Terminal 2 at LAX earlier this week. I was flying Aeromexico Business Class from Los Angeles to Mexico City...
Booked: Middle East Airlines!

I’ve decided to stick to SkyTeam for my trip home from Dubai. I just booked flights from Dubai to Frankfurt on a carrier I’ve been wanting to try for years, Middle East Airlines. Middle East Airlines (MEA) is a...
Booked! Aeromexico + Air France Business Class

Last week I wrote about my dilemma over an expiring Korean Air award. I’ve now found a solution and thankfully salvaged the ticket. Since Korean Air SkyTeam partner award tickets must end in the same country as they begin,...
Review: SkyTeam Lounge London Heathrow (LHR)

The SkyTeam Lounge London Heathrow is an excellent Priority Pass Lounge in LHR’s Terminal 4. After passing through the security checkpoint, the lounge isn’t far. Look up for the Etihad/SkyTeam sign and you’ll see a long corridor leading down to...
Saving My Expiring Korean Air Award…

Like most airline tickets, both award and revenue, Korean Air tickets expire one year from date of issue. That presents quite a problem for me… You might recall that Ben from One Mile at a Time and I flew...
Review: Aeromexico Lounge Cancún (CUN)

My connection turned out so quick that I had plenty of time to relax prior to my Aerolineas Argentinas flight to Buenos Aires. The airline uses Aeromexico’s Salon Premier in Terminal 2. The lounge is small, but access is limited...
Introduction: Los Angeles to Rome via Argentina and Spain on SkyTeam

It’s time for my next trip report, a short one that will detail my trip to Italy last month. Let’s just say I took the scenic route… An ambitious goal to be sure, but it is my desire to...