Yesterday I wrote about Delta’s response to my lounge denial incident at LAX. Now SkyTeam has weighed in. I received an email from Michael Schutzbank, Director of Customer Loyalty at SkyTeam. His email stated: Matthew, On behalf of SkyTeam...
Delta Denies Me Sky Club Access On International Business Class Ticket
Maybe I’m missing the obvious, but I don’t think Delta should have denied me access to the Sky Club in Terminal 2 at LAX earlier this week. I was flying Aeromexico Business Class from Los Angeles to Mexico City...
Booked: Middle East Airlines!
I’ve decided to stick to SkyTeam for my trip home from Dubai. I just booked flights from Dubai to Frankfurt on a carrier I’ve been wanting to try for years, Middle East Airlines. Middle East Airlines (MEA) is a...
Booked! Aeromexico + Air France Business Class
Last week I wrote about my dilemma over an expiring Korean Air award. I’ve now found a solution and thankfully salvaged the ticket. Since Korean Air SkyTeam partner award tickets must end in the same country as they begin,...
Review: SkyTeam Lounge London Heathrow (LHR)
The SkyTeam Lounge London Heathrow is an excellent Priority Pass Lounge in LHR’s Terminal 4. After passing through the security checkpoint, the lounge isn’t far. Look up for the Etihad/SkyTeam sign and you’ll see a long corridor leading down to...
Saving My Expiring Korean Air Award…
Like most airline tickets, both award and revenue, Korean Air tickets expire one year from date of issue. That presents quite a problem for me… You might recall that Ben from One Mile at a Time and I flew...
Review: Aeromexico Lounge Cancún (CUN)
My connection turned out so quick that I had plenty of time to relax prior to my Aerolineas Argentinas flight to Buenos Aires. The airline uses Aeromexico’s Salon Premier in Terminal 2. The lounge is small, but access is limited...
Introduction: Los Angeles to Rome via Argentina and Spain on SkyTeam
It’s time for my next trip report, a short one that will detail my trip to Italy last month. Let’s just say I took the scenic route… An ambitious goal to be sure, but it is my desire to...
Next Trip: Aerolineas Argentinas, Air Europa, and Alitalia!
Some trips I book months in advance, some trips I book the day before. This is one of those trips that I have been looking forward to for months. While it may not be reasonably possible to review every...
Delta Closes SkyMiles Loophole
10 days ago Delta devalued its SkyMiles loyalty program further by raising the price of partner awards without notice. But it left an odd loophole that could be used to book awards at the old price. That loophole is now...
Even After Latest Devaluation, We’re Stuck Using Delta SkyMiles
Delta will act with impunity and there is no way to stop it or even prepare for it. But we are still stuck using Delta SkyMiles. In many cases, there is no smart alternative… Yesterday Delta again devalued partner awards instantly and...
Live and Let’s Fly Weekend Digest: March 4, 2017
Hello from Santa Monica, CA. I dined with some very dear clients who have become friends last night. Not knowing LA traffic, I hedged my bets and left early. Thankfully, traffic moved much better than my GPS suggested and I made...
